Terms and Conditions

This agreement applies as between you, the User of this Website and MindfulSoul, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
Last updated: 29.09.2025

Welcome to MindfulSoul. Please read these Terms & Conditions (“Terms”) carefully before using our website, services, and products. By accessing or purchasing from MindfulSoul, you agree to be bound by these Terms.

1. About Us

MindfulSoul is a business registered in the United Kingdom. Our services include digital courses, live online classes, subscriptions, and in-person events.

Contact: connect@mindfulsoul.me

2. Definitions

  • “Website” means: www.mindfulsoul.me and any subdomains.
  • “Services” means all digital courses, subscriptions, live classes, and in-person events provided by MindfulSoul.
  • “Digital Content” means courses, recordings, or materials delivered electronically.
  • “User” / “You” means any individual using our Website or Services.

3. Use of Website & Services

  • You agree to use this Website and Services lawfully, for personal and non-commercial purposes.
  • You may not share, copy, or redistribute our content without prior written permission.
  • Accounts are for individual use only. Sharing login details is prohibited.

4. Purchases & Payments

  • Prices are shown in GBP unless otherwise stated.
  • Payments are processed securely via third-party providers.
  • You are responsible for providing accurate payment and account details.

5. Refunds & Cancellations

5.1 Digital Courses, Live Classes & Subscriptions
  • By purchasing, you consent to immediate access and therefore waive your 14-day right to cancel under the UK Consumer Contracts Regulations 2013.
  • Digital courses, live online classes, and related materials are non-refundable once access has been granted.
  • Subscriptions renew automatically (monthly or annually, depending on your plan). You may cancel at any time, but cancellations take effect at the end of the current billing cycle. No partial refunds will be given.

5.2 In-Person Events
  • 30+ days before the event: Full refund
  • 15–29 days before the event: 50% refund
  • 0–14 days before the event: No refund
  • Refund requests must be submitted in writing to connect@mindfulsoul.me

6. Intellectual Property

  • All content, courses, and materials remain the property of MindfulSoul.
  • You may not copy, reproduce, distribute, or exploit our content without permission.

7. Disclaimers

  • MindfulSoul’s courses, classes, and events are designed to support wellbeing and personal growth, and may incorporate hypnotherapy and counselling-based approaches. While our services are delivered by trained professionals, they are not a substitute for medical diagnosis, psychiatric treatment, or emergency care.
  • If you are experiencing a medical or mental health crisis, you should seek immediate help from your doctor, mental health professional, or emergency services.

8. Limitation of Liability

  • To the fullest extent permitted by law, MindfulSoul shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim shall not exceed the amount you paid for the relevant Service.

9. Privacy & Cookies

We respect your privacy and handle data in accordance with our Privacy Policy and Cookie Policy

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our Website constitutes acceptance.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English courts.
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