Last updated: 29.09.2025
MindfulSoul (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, online courses, services, and communications.
By using our website or enrolling in our programs, you agree to the practices described in this Policy.
We may collect the following types of personal data:
- Identity Data: name, date of birth, job title/profession.
- Contact Data: email address, phone number, billing/shipping address.
- Account Data: login details, profile information, course progress, quiz results, community/forum posts.
- Financial Data: payment details (processed securely by third-party providers such as Stripe or PayPal — we do not store your card information).
- Marketing Preferences: newsletter subscriptions, opt-ins, communication choices.
- Technical Data: IP address, browser type, device type, operating system, referral URLs, and browsing activity.
- Cookies & Tracking Data: information collected through cookies, pixels, and similar technologies (see Section 8).
We use your personal data for the following purposes:
- To provide access to courses, subscriptions, and digital products.
- To manage your account, learning progress, and completion.
- To process payments securely.
- To communicate with you, including course updates, newsletters, and customer support.
- To send marketing communications (only where you have opted in).
- To improve our website, courses, and services.
- To comply with legal obligations.
We do not sell your personal data. We may share it only with trusted third parties when necessary, including:- LearnWorlds (course platform provider) – to host your account and course progress.
- MailerLite (email automation provider) – to deliver newsletters and email campaigns.
- Payment Processors (Stripe, PayPal, etc.) – to process payments securely.
- Analytics & Advertising Tools (e.g., Google Analytics, Meta/Facebook Pixel) – to understand site usage and improve marketing.
These providers only process your data as necessary to perform their services and are required to keep your data secure.
We retain your data only for as long as necessary to fulfil the purposes outlined in this Policy:
- Account and learning data: kept while your account is active.
- Financial records: retained as required by law (e.g., for tax purposes).
- Marketing preferences: retained until you unsubscribe.
We take appropriate technical and organisational measures to safeguard your personal data against loss, theft, unauthorised access, disclosure, alteration, or destruction.
You have the right to:- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data (“right to be forgotten”), unless retention is legally required.
- Restrict or object to processing of your data.
- Data portability – request a copy of your data in a machine-readable format.
- Withdraw consent to marketing communications at any time.
- Lodge a complaint with your data protection authority (e.g., the ICO in the UK or equivalent in your country).
To exercise these rights, please contact us (see Section 10).
Our service providers (e.g., LearnWorlds, MailerLite, Stripe) may process your data outside of your home country. Where data is transferred internationally, appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
We use cookies and similar technologies to:
- Enable website functionality.
- Analyse traffic and improve user experience.
- Personalise content and marketing.
You can control or disable cookies through your browser settings. However, some parts of the site may not function properly without them.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified by email.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: connect@mindfulsoul.me
